Privacy Policy

At Heavy Equipment Operating Academy (HEOA), we are committed to maintaining the trust and confidence of our students, applicants, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, apply for our training courses, or interact with our admissions team.

1. Information We Collect

We collect information that you voluntarily provide to us when expressing an interest in obtaining information about us or our programs, when participating in activities on the website, or otherwise when contacting us.

• Personal Identifiable Information: Name, phone number (501-628-7309), email address (info@heoacademy.com), mailing address, and any enrollment or academic history you provide via registration forms.
• Payment & Billing Data: If you utilize our "Make a Payment" system, billing information and credit card details are collected strictly by our third-party payment processors. We do not store financial data directly on our servers.
• Automated Data: Like most websites, we collect standard log data and browser information (IP addresses, browser type, pages viewed) via cookies to optimize site performance and analyze visitor traffic.

2. How We Use Your Information

We use the information we collect or receive for professional educational purposes, including to:

• Facilitate academic enrollment, class scheduling, and program updates.
• Respond to your inquiries, admissions questions, and support requests.
• Process your tuition and training payments securely.
• Send programmatic updates, safety alerts, or industry job placement opportunities.
• Maintain institutional safety and regulatory compliance standard practices.

3. Sharing and Disclosure of Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We only share information under the following limited circumstances:

• With Service Providers: We may share data with trusted third-party vendors who perform services for us, such as payment processing, email delivery, or student portal hosting.
• For Job Placement: With your prior consent, we may share your student certification status and relevant contact details with commercial industry partners or employers looking to hire graduates.
• Legal Requirements: We may disclose your information where required to do so by law, regulation, or court order (e.g., OSHA, MSHA, or state DMV CDL auditing requirements).

4. Data Security

We implement a variety of administrative, technical, and physical security measures designed to protect the safety of your personal information. However, please remember that no method of transmission over the Internet or electronic storage can be guaranteed 100% secure.

5. Your Choices & Rights

You may review, change, or request the deletion of your personal contact records at any time by reaching out to our administrative team. If you are receiving commercial email updates from us, you can opt-out at any time by clicking the "unsubscribe" link included at the bottom of the email.

6. Changes to This Policy

We may update this Privacy Policy from time to time in order to reflect operational, legal, or regulatory modifications. Any changes will be posted directly to this page with an updated revision date.

7. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your student information is handled, please reach out to us at:

Heavy Equipment Operating Academy (HEOA)
Phone: 501-628-7309
Email: info@heoacademy.com